You shall have the right to withdraw from this Contract within 14 days, without giving any reason.
The withdrawal period shall be 14 days after the date when you or a third person designated by you, who is not the carrier, has, relatively have, taken the product in possession.
In order to exercise your withdrawal right, you have to inform us
|10623 Berlin DE|
|Phone:||0049 (0)30 398202080|
|Fax:||0049 (0)30 3129067|
by means of a clear statement (e.g. By a letter sent by the post, e-mail or telefax) regarding your decision to withdraw from the Contract.
Please send returns to
|Am Borsigturm 100|
|13507 Berlin DE|
You can use the enclosed sample withdrawal form that however, is not mandatory, the Muster-Widerrufsformular PDF or a different statement also on our website in Online Revocation form filled and submitted electronically.
Use this possibility so we can immediately inform you about the confirmation of the receipt of such a withdrawal.
In order to comply with the withdrawal period it is enough to give a notification on exercising the withdrawal right before expiration of this period.
Effects of withdrawal
If you withdraw from this Contract, we shall be obliged to return you all your payments that we have received from you; including the delivery costs (excluding the additional costs resulting from the fact that you have chosen different type of delivery than offered by us favorable standard delivery), immediately, not later than within 14 days from the day at which we have received the notification about withdrawing from the Contract by you.
For this repayment we use the same payment method that you have determined during the original transaction, unless we have expressly agreed otherwise with you; in no case you will be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have proved that you have sent the product back, whichever is the earliest.
You shall be obliged to return or send back the goods to us without any delay and in any case at the latest within fourteen days from the date on which you inform us of the revocation of this contract.
The deadline is observed when you have sent the product back within 14 days. You shall also bear the direct costs of returning the goods.
In the case of goods which are normally sent by post to their country of origin, these costs can be about Germany 15 EURin case of products that cannot be normally sent back by the post, these costs can be about Germany 58 EUR. The costs of returning the goods from abroad correspond to the delivery charges invoiced by us.
You shall only be liable for such loss in the value of the product, if this loss in value was due to inspecting the condition of the product, features and way of functioning of the product or improper handling of it.
Non-existence of the withdrawal
The right of withdrawal shall not exist in cases of contracts concerning
The above mentioned right to withdrawal applies to consumers and not to entrepreneurs. A consumer shall be any natural person who completes a legal transaction for purposes which are predominantly not attributable to their commercial or self-employed activities
According to § 312d Abs. 4 Nr. 2 BGB there shall be no right of withdrawal in case of deliveries of audio or video recordings
provided that you have removed the sealing from them.
Savignyplatz 6 10623 Berlin
Phone: 0049 (0)30 398202080
E-Mail: [email protected]