Right of revocation

Revocation right
You shall have the right to withdraw from this Contract within 14 days, without giving any reason.
The withdrawal period shall be 14 days after the date when you or a third person designated by you, who is not the carrier, has, relatively have, taken the product in possession.

In order to exercise your withdrawal right, you have to inform us

by means of a clear statement (e.g. By a letter sent by the post, e-mail or telefax) regarding your decision to withdraw from the Contract.

Please send returns to

You can use the enclosed sample withdrawal form that however, is not mandatory, the Muster-Widerrufsformular PDF or a different statement also on our website in Online Revocation form filled and submitted electronically.

Use this possibility so we can immediately inform you about the confirmation of the receipt of such a withdrawal.
In order to comply with the withdrawal period it is enough to give a notification on exercising the withdrawal right before expiration of this period.

Effects of withdrawal
If you withdraw from this Contract, we shall be obliged to return you all your payments that we have received from you; including the delivery costs (excluding the additional costs resulting from the fact that you have chosen different type of delivery than offered by us favorable standard delivery), immediately, not later than within 14 days from the day at which we have received the notification about withdrawing from the Contract by you.

For this repayment we use the same payment method that you have determined during the original transaction, unless we have expressly agreed otherwise with you; in no case you will be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have proved that you have sent the product back, whichever is the earliest.

You shall be obliged to return or send back the goods to us without any delay and in any case at the latest within fourteen days from the date on which you inform us of the revocation of this contract.
The deadline is observed when you have sent the product back within 14 days. You shall also bear the direct costs of returning the goods.
In the case of goods which are normally sent by post to their country of origin, these costs can be about Germany 15 EURin case of products that cannot be normally sent back by the post, these costs can be about Germany 58 EUR. The costs of returning the goods from abroad correspond to the delivery charges invoiced by us.

You shall only be liable for such loss in the value of the product, if this loss in value was due to inspecting the condition of the product, features and way of functioning of the product or improper handling of it.

Non-existence of the withdrawal
The right of withdrawal shall not exist in cases of contracts concerning

• for the supply of goods which are not prefabricated and for which an individual choice or destination is intended by the consumer or which are clearly tailored to the personal needs of the consumer.
• for the delivery of goods which could quickly spoil or whose expiry date could be quickly exceeded.
• for the supply of sealed goods which, for reasons of health or hygiene, are not suitable for recycling if their seal has been removed after delivery
• For the supply of goods, if these goods due to their nature have been inseparably mixed with other materials
• For the supply of alcoholic drinks, the price of which has been agreed upon at the time of conclusion of the contract but which may be delivered for at least 30 days after the conclusion of the contract and the actual value of which depends on the fluctuations on the market on which the entrepreneur has no influence;
• For the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery
• For the delivery of newspapers, magazines, with the exception of subscription agreements

The above mentioned right to withdrawal applies to consumers and not to entrepreneurs. A consumer shall be any natural person who completes a legal transaction for purposes which are predominantly not attributable to their commercial or self-employed activities

Other tips
According to § 312d Abs. 4 Nr. 2 BGB there shall be no right of withdrawal in case of deliveries of audio or video recordings
provided that you have removed the sealing from them.